Shipping & Fulfillment Policy
Last Updated: 3/17/2026
This Shipping & Fulfillment Policy outlines how orders are processed, shipped, and delivered for purchases made through Nibras Education Foundation.
1. Order Processing
- Orders are processed within 1–3 business days after payment is received
- Orders are not processed on weekends or holidays
- You will receive a confirmation email once your order has been placed
2. Shipping Methods and Delivery Time
Domestic Shipping (United States)
- Estimated delivery time: 3–7 business days after processing
International Shipping (if available)
- Estimated delivery time: 7–21 business days depending on location
Delivery times may vary due to carrier delays or external factors.
3. Shipping Costs
- Shipping costs are calculated at checkout based on your location and selected shipping method
- Any applicable taxes or customs fees for international orders are the responsibility of the customer
4. Order Tracking
- Once your order has shipped, you will receive a tracking number via email
- Tracking updates are provided by the shipping carrier
5. Delayed or Lost Shipments
Nibras Education Foundation is not responsible for delays caused by shipping carriers. However:
- If your package is significantly delayed or appears lost, please contact us
- We will assist in filing a claim or resolving the issue when possible
6. Incorrect Shipping Information
- Customers are responsible for providing accurate shipping details
- We are not responsible for orders shipped to incorrect addresses provided at checkout
7. Damaged or Missing Items
If your order arrives damaged or incomplete:
- Contact us within 3 days of delivery
- Provide your order details and photos (if applicable)
We will arrange a replacement or appropriate resolution.
8. Order Fulfillment
- All products are fulfilled directly by Nibras Education Foundation or its authorized partners
- Availability of products is subject to change
9. Contact Us
For any shipping or order inquiries, please contact us:
Nibras Education Foundation
16601 Tireman Ave
Detroit, MI 48228
Phone: +1 (313) 398-0699
Email: info@nibras.us
